Customer Service Schedule Changes
- Our offices will be closed on Thursday, November 26th and reopen on Friday, November 27th with an 8:00 AM - 2:00 PM schedule.
- Our offices will be open on Wednesday, December 23rd with an 8AM - 2PM schedule.
- Our offices will be closed on Thursday, December 24th, Friday, December 25th and Friday, January 1st.
- Normal business hours are Monday-Friday 8AM - 4PM.
We're experiencing longer hold times and email response lead times because an unprecedented number of clients are reaching out to us.
Thank you for your patience and understanding!
Real Deal Brazil
We'd love to hear from you!
We're truly grateful for your interest in what we do. Because, let’s face it, without the phenomenal loyalty of our customers these many years, we'd be nothing but a lifeless workshop full of unused fabric, grommets. and threads. Our products are only as good as the faith our customers put in them.
We not only value your insight and opinions, but we pride ourselves on our ability to address your needs and concerns promptly, thoroughly and kindly. So we hope you won't hesitate to contact us with any comments or suggestions you may have about our products or our service.
And by the way, thank you! We can’t say that often enough!
Our customer service hours are Monday through Friday from 8am to 4pm, Eastern Time. Please feel free to call us with any questions or concerns.
Customer Service Office
305 Industrial Blvd.
Greenville, NC 27835
Phone: (252) 317-1954
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