FEEDBACK, FEEDBACK, FEEDBACK IS WHAT WE ARE ALL ABOUT!
We would love to hear from you. If you want to leave a comment about your experience, or if you just wanna chat don't be scared - drop us a line. Feel free to ask a question, we'll do our best to answer.
Real Deal Brazil
cs@RealDealBrazil.com
305 Industrial Blvd.
Greenville, NC 27834
SEND US SOME PICTURES NOW
We would also love to receive any pictures that you are willing to share involving your Real Deal. Ideas and suggestions are also welcome. If you have any special way that you shape your hat and would be willing to share we'd love to hear about it. You can also give us some suggestions for naming it. Email your pictures to cs@RealDealBrazil.com.
IN EUROPE (lucky you!)
Get in touch directly with our European counterpart www RealDealBrazil.eu.
SHIPPING INFO
Having some doubts on when you hat will ship... We ship your hats and bags via USPS Priority in the next 24 hours following your purchase. It may take 3-5 business days afterward for you to receive it. No tracking number is provided with this service. However, if you order a large bags or more than 2 hats or bags, we will ship your order automatically via Fed Ex and you will receive tracking information.
EAGER TO BE STYLING!
We want you to chill so we've added a Fed Ex guaranteed option for you. After you enter your address, you will be promted for a shipping choice. Look at the Fed Ex ground map for transit times; it usually takes 2 business days to East Coast and 5 to the West Coast. Fed Ex order ship same day before 4pm.
RETURNS
My head is smaller or bigger than I originally thought? Simply send your hat in the same envelop (be friendly to non-zombie creatures of the world), to:
Real Deal Brazil
Return for Invoice #.....
305 Industrial Blvd.
Greenville, NC 27834
Please include a check for $2.50 made to Real Deal Brazil to cover shipping. Put a note inside stating your address and the size you want.
Do the same for Repairs. Shipping fees are non-refundable.
Just email us at:
